13 Jan #1

usercp.json

Ultimate subscriber
I have had a few people say that when they try to purchase a subscription, everything works up to clicking PAYPAL in their cart. They will either not get a pop up to log into Paypal or they get a pop up asking to open usercp.json.

Seems random and most purchases seem to be working fine. Any ideas?
Shade 13 Jan
#2
No idea. Usercp.json doesn't click anything on me. The popup might be blocked by certain AdBlockers or browser plugins though.
RocketFoot 13 Jan
#3
Yeah, its weird! I did advise to make sure pop up blockers are off but one member in-particular keeps getting this error...maybe is is something on his PC. I figured I'd ask since actually several other members reported the same thing but theirs went through after several tries.
RocketFoot 13 Jan
#4
I just tested the user's account on my PC and it works on Firefox, Edge and Chrome but as soon as I tried Internet Exlorer, it popped up the notification to open or save usercp.json...see screen grab below.
Shade 13 Jan
#5
Weird, I will look what's wrong in IE then.
RocketFoot 13 Jan Edited
#6
I guess it is fairly minor considering IE is on it's way out but there are still a ton of people using it!

Thanks Shade...appreciate the super support!

PS...I was able to recreate on my account in IE as well.