28 Nov Edited #1

Double purchases

Ultimate subscriber
Hi Shade,
3 times now since beta 8, I have had members say that once they clicked continue in the cart, the popup was blank for over a minute and then said transaction was canceled so they tried again and got the same result. However, I received double payments from Paypal! I thought it was a Paypal issue at first but now that 3 people have mentioned it I think it may be another issue on the Bankpipe side? My payment history shows double purchases as well...

Here is a description from the last member:
"When I hit the "continue" after entering cc info, name, address, email, etc. I ended up with a blank pop up. I waited several minutes and then closed it out. I then got a pop up message saying that I cancelled the transaction. So I added to cart a second time and received a second blank pop up after hitting continue. A light bulb lit up in my head (dim one), so I checked my email and found a confirmation of order email. So I guess one of them went through. Oops, hopefully not twice."
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Shade 28 Nov
#2
The only way to see if it’s a BankPipe error or a temporary issue with PayPal is to have a look at the error.log file. That file holds eventual errors generated by code mistakes.
Shade 28 Nov
#3
On a sidenote, purchases I got here went through as normal with PayPal.
RocketFoot 28 Nov
#4
How do I access the error file?
Shade 28 Nov
#5
It’s in your forum root folder.
RocketFoot 28 Nov
#6
Found it...there is a ton of bankpipe stuff in there...should I post it or PM it to you?
Shade 28 Nov
#7
Pm or Discord is fine, thanks.
RocketFoot 28 Nov
#8
I grabbed a chunk of it and sent in discord
Shade 28 Nov
#9
Thanks for reporting. This is an issue affecting all prior betas and related to the notification method set to "email" rather than "pm". A temporary fix: line 19 of bankpipe/Notifications/Handler.php, find:

$this->traitConstruct(); 
Replace with:

$this->traitConstruct(['cache']); 
This will be included in the upcoming beta 9.
RocketFoot 28 Nov
#10
Thanks! I made the edit and will report back after the next purchase!